![]() Glen Prosser, who operates a small-engine repair business in Lloydminster, Sask., said the sales rep for Canada BankCard promised him lower costs and no hidden fees when he signed in 2010. Unexplained withdrawals went back years, business claims Doiron has not responded to a request for an interview to address the specific complaints in this story. ![]() She said any merchant who has concerns can contact her. of Burlington, is listed as a PCI-accredited credit service provider, meaning companies such as Visa, along with the Canadian government, recognize it as qualified to collect, store and transmit the financial information of hundreds of thousands of people.Ĭanada BankCard president Tina Doiron said the company's contracts provided merchants with lower rates and included pre-authorization to collect the fees. The Better Business Bureau of Central Ontario gives the company an "F" rating because of unanswered complaints, according to Cameron Crassweller, vice-president of marketing and communications.Ĭanada BankCard, officially 1745108 Ontario Inc. It's like beating your head against a stone wall. ![]() They say Canada BankCard was difficult to reach when problems arose, it didn't explain the withdrawals adequately, only partial refunds were ever offered - in one case with an NSF cheque - and that one small business owner was told lawyers would be involved if she didn't drop her complaint. Several business-owners told CBC's Go Public that Canada BankCard Systems (CBS) took money from their bank accounts without adequate explanation, several times a month - sometimes several times on the same day. Canadian small business owners looking to save money on credit and debit card transactions say the company they signed with ripped them off, in some cases for thousands of dollars. ![]()
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